frequently asked questions:

If I'm interested in your services, what does the process involve?

Your first step is to contact us and discuss the project. Once we have all of the necessary information, we will outline the project deliverables and set up specific milestones; these become part of the agreement that we would sign off on prior to beginning our work. We keep our lines of communication open and provide complete transparency for the duration of the project. Our process is pretty straightforward and easy to understand.

There are so many freelance graphic design companies. How do I know which one to hire for my project?

There are many factors involved when choosing the right graphic design company for your needs. Most importantly, by viewing the portfolio, you will be able to gain an understanding of the style and versatility that the company offers. Additionally, you will want to communicate with the company to discuss their knowledge base, experience, business etiquette, response time, agreements/contracts, rates, etc., and see if they are a fit for your project.

Do I have to be local to use your graphic design services?

Absolutely not. Technology can make your experience seem local. Whether it is via phone, Skype or email, we are open to any communication methods that you are comfortable with. Most of our clients are not local, but if you are, then we encourage a face-to-face meeting for the most personal experience.

Would I get design options to choose from? If so, how many?

We typically send our clients a PDF presentation displaying two or three design options during the initial phase. The designs will be shown on a variety of formats and contexts to give you of how the brand identity adapts across different applications. After selection of one of the design options, we provide three rounds of revisions free of charge.

Aside from the services listed on the site, do you take on any "outside the-box" projects?

We are passionate about design, and we would love to hear about your project. With our broad-based skills, we should be able to accommodate your needs. If we can’t, we will do our best to refer you to someone who can.

What are your rates?

Our rates are project-specific. Every project is different, and our rates are based on the scope of work involved. We do provide free quotes, so we encourage you to contact us to discuss your individual project needs.